Just Trains - Support

Top support requests

TRAIN SIMULATOR 2013	Important information about this new simulator
INSTALLING	'Railworks registry entry was not detected' error message during installation
DOWNLOADS	Purchased BEFORE the 21st December 2009
DOWNLOADS	Purchased AFTER the 21st December 2009

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Please select your product from the drop-down menu and check through the available FAQs
and Updates - many common queries are answered in an FAQ.

Product:

If the information available does not answer your query, you can get in touch with our Support team by selecting your product from the drop-down list above and then completing a Support Request Form, which you will find at the bottom of the Support page for that product.

Most downloaded updates

Bristol to Exeter - RailWorks 3 Hotfix
Small update fixing some track texture rendering issues on pointwork and other improvements for RailWorks 3 features.

Class 20 Collection - RailWorks 3 Hotfix
Solve the upside down cab issue that was caused by RailWorks 3, by installing this hotfix patch.

Newcastle to York Modern - Service Pack 1
Service Pack 1 includes a number of fixes for users of Newcastle to York Modern in both Rail Simulator and RailWorks. This update should be installed by all users and it will work with both the Download and Boxed version.

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